Email: Mobile/wechat/what's app/Viber:0086-13548695000


Order Processing Time:
We promise to process your order and arrange delivery within 1-7 business days after order confirmation. Please note that our working days are from Monday to Friday, excluding public holidays. If you place an order on weekends or public holidays, we will start processing your order on the next working day.

Shipping Time:
The shipping time for orders departing from China are about as follows:
To neighboring Asian countries, it usually takes 10-15 business days.
To North America and major European countries, it usually takes 15-20 business days.
To Latin America and some regions of Africa, it may take 20-30 business days. Please note that these are estimated arrival times and may vary depending on the specific situation of different countries and regions.

Shipping Methods:
We usually ship your package through the following methods: China Post, EMS, ePacket, DHL, FedEx, and UPS, etc. We will select the most appropriate shipping method based on the weight, volume, and destination of the goods to ensure the safe and efficient delivery of the goods.
For items that some courier companies cannot deliver, the seller will assign its shipping agent to dispatch.

Tracking Information:
After shipping, we will send you the tracking number of the package by email, and you can monitor the real-time information of your package through the relevant courier company's website. Please note that it may take several hours for the tracking information to update.

About Shipping Charges:
We provide two shipping fee options for orders in the majority of regions worldwide:
Standard Shipping: For standard shipping services, we will choose the most cost-effective shipping method to ensure a lower logistics cost for customers. Orders with standard shipping will arrive within the aforementioned estimated timeframe.
Express Shipping: For customers who need to receive goods more quickly, we offer express shipping service, usually provided by well-known international express companies like DHL, FedEx. The shipping cost will be calculated based on the volumetric weight of the package and its destination. Orders with express service will be prioritized and will arrive within 5-10 business days.
Free Shipping: Customers with promotional activities or orders valued at $5000 can enjoy free shipping. For more details, please refer to our promotions notice or the instructions on the checkout page.

Tariffs and Taxes:
Please note that cross-border shipping may involve tariffs and taxes. Any additional fees incurred during shipping (such as customs duties, taxes, etc.) are the responsibility of the customer. We recommend that you familiarize yourself with the tax rate and possible fees of your destination country before placing an order to avoid any surprises.

International Shipping Policy:
We support shipping to the majority of countries worldwide. However, due to the complexities of international shipping, certain specific regions may not be serviceable. Before placing an order, please ensure we can deliver to your location.

Courier Delays and Delivery Issues:
Due to the unpredictability of international shipping, which could face complex situations such as extreme weather, political changes, customs clearance, etc., we cannot guarantee strict punctuality for all packages. Should there be a delay, we ask for your patience and encourage you to continue tracking your package using the provided tracking number. In the event of a substantial delay or delivery issue, we will do our utmost to assist and provide corresponding solutions.

Notes: Once your package leaves China, it will be influenced by the network and process of the transport partner in the destination country. We will communicate with partners to promote the delivery process as much as we can, but some situations may be out of our control.

If you have any doubts or need assistance, please feel free to contact us at any time at our customer service email: We will make every effort to ensure that your shopping experience is smooth and enjoyable.